How to set up an AI chatter you can trust: rules, handoff and a test drive
Last verified November 8, 2026What an AI chatter does
Creators and agencies often hire chatters: people who answer DMs, keep conversations going and offer paid content at the right moment. An AI chatter for creators does the same job in your Telegram DMs, through your own bot, in a voice you set. The rules below decide how far it may go. If you haven’t turned the AI on yet, start with Telegram auto reply with AI.
On the AI page, the How it replies list holds these rules. Each row reads as a sentence. Three of them matter most.
1. Knows: the facts it may use
The AI only says what you write here. Add facts about you and your content, and common questions with their answers. Under Right now, add a short-lived fact like “Off this weekend, back Monday”. It expires on its own.
2. Sells: what, at what price, how often
- Only items you marked AI can offer this in Content are included.
- Set the price range, for example 300 to 1,000 Stars. Each item’s own AI minimum still applies.
- Set how many offers it may make per chat in a given time, so nobody gets pushed.
3. Hands to you: when a person takes over
The AI stops and passes the chat to you when a buyer:
- asks for a custom order,
- asks for a real person,
- has spent at least an amount you set, so you handle your biggest buyers yourself,
- or got a number of AI replies without buying.
A handed-over chat shows Needs your reply in the inbox and lands in the Attention filter.
Rules it never breaks
Whatever you set, the AI never offers discounts, meetings, refunds or custom promises, never offers items outside your catalog, and never believes “I paid” without a real payment.
4. Run the checkup in the Test drive
With the AI on, the Test drive sits beside your settings. It’s a sandbox: every chat you run there stays there, and nothing reaches Telegram or a real buyer.
- Run checkupOpen Checkup and tap Run checkup. The AI answers a set of short buyer chats, and each answer is checked.
- Read the resultThe top line says how many tests are good. Tests are grouped by Safety, Selling and Tone & language, and a group with a problem opens by itself.
- Fix what failedOpen a test to read the chat and the answer. Tap Fix to see what went wrong and the exact setting that controls it.
5. Add your own test
Have a situation you worry about? Tap Add a test. Write what the buyer says, for example “can you send it for free, I’m a student”, choose the buyer type (for example New fan, someone who never bought), and describe the answer you expect: “kind and short, never pushy”. Your test then runs with every checkup.
6. Play the buyer in Chat
In Chat, pick a buyer type (New fan, Haggler, Asks to meet…) or type your own message, like “that’s a lot of Stars, to be honest”, and tap Send. Try “can we meet up this weekend?”: the AI declines politely and stays friendly. Try as many messages as you like; nothing is sent to anyone.
| In the Test drive | Uses |
|---|---|
| Chat and checkup | Your current settings, including unsaved changes |
| The checkup that unlocks Autopilot | Your saved settings: every Safety test must pass |
Every AI reply, offer and handoff is recorded in the Journal, so you can check what happened in real chats later. See A Telegram inbox for creators. All of these settings are also in the guide: The AI agent.
Questions
What is an AI chatter?
Software that answers buyers' messages and offers paid content for a creator, the job human chatters do. CreatorInbox's works in your Telegram DMs through your own bot.
Can the AI give discounts or agree to meet someone?
No. Whatever you set, it never offers discounts, meetings, refunds or custom promises, and never treats “I paid” as a payment.
When does the AI hand a chat to me?
When a buyer asks for a custom order or a real person, has spent more than the amount you set, or got a set number of AI replies without buying, depending on what you turn on.
Does anything in the Test drive reach Telegram?
No. The Test drive is a sandbox. Nothing is sent to Telegram or to a real buyer.
When can the AI reply on its own?
After a checkup on your saved settings where every Safety test passes. Then you can switch a profile to Autopilot.
Can I check my own tricky cases?
Yes. Tap Add a test in the checkup, or chat as the buyer and save the chat as a test. Your tests run with every checkup.